Delivery Information
Made to Order
Every product is custom printed when you place your order. This means there is a short production period before dispatch — typically 2–5 working days.
Worldwide Delivery
We deliver to over 170 countries worldwide through partnerships with more than 33 shipping companies.
Shipping Costs
| Region | Cost |
|---|---|
| UK and Ireland | Free |
| Europe (Austria, Belgium, France, Germany, Italy, Spain, etc.) | £4 |
| Iceland, Liechtenstein, Switzerland | £8 |
| Denmark, Norway, Sweden | £5 |
| Australia, New Zealand | £6 |
| Canada | £6 |
| United States | £4 |
| Brazil | £4 |
| Rest of World | £10 |
Delivery Times
After production, our standard UK 48-hour service aims for 2–3 working days, with expected total delivery up to 8 working days from order placement.
An expedited 24-hour service is available for an additional fee, reducing delivery time by approximately one day.
International delivery times vary by destination.
Order Tracking
Once your order is dispatched, you’ll receive a tracking number by email to monitor your shipment’s progress.
Peak Season Considerations
During busy periods like Christmas, production times may extend to the full 5 working days and carriers experience higher volumes. Total delivery may reach 8 working days for UK orders, and international shipments may face additional customs delays.
We always display current estimated delivery times on the website during busy periods.
Contact
If you have any questions about delivery, email us at support@ourtowngear.com or call +44 131 392 1309.
Last updated: February 2026